FAQs

Questions about Lavipa™ Red Light + EMS Eye Therapy

Got questions? We've got answers. If you don't see what you're looking for, contact us anytime.

How do I use the device?

Cleanse your under-eye area, then gently glide the device along your orbital bone using light, sweeping motions for about 10 minutes a day. Full step-by-step instructions are included in the box.

How often should I use it?

For best results, most customers use it once daily, 5-6 days a week, as part of their morning or evening routine.

Is it suitable for sensitive skin?

The device uses gentle EMS micro-current pulses and red light. If you have a skin condition, are pregnant, or use a pacemaker or other electronic medical implant, please check with your doctor before use.

How long until I see results?

Many customers notice a fresher, less puffy look after the first few uses, with fuller results typically building over 2-4 weeks of consistent use. Results vary from person to person.

Does it need charging?

Yes, the device is rechargeable via USB. A full charge typically lasts for several uses, and a charging cable is included in the box.

What if I'm not happy with it?

You're covered by our 30-Day Happiness Guarantee. See our Refund Policy for full details.

Where do you ship, and how long does it take?

See our Shipping Policy for current delivery times and destinations.